Code 2203
Category: Media serverMessage shown in BigBlueButton
Server could not find an appropriate codec (error 2203)
What it means
No common codec: the browser offered no media the server supports.
Likely causes
- Browser without a supported codec
- Restricted codec configuration on the server
What to do
First, check who is affected.
- Only one or a few users: most likely a problem on the user's side, so follow the Student and Teacher steps.
- Everyone in one room: check that room/meeting (settings, meeting ended or recreated, room limits).
- Everyone in every room: most likely a server problem, so go to the Admin/server steps.
Students
Update your browser to a supported version: Chrome 87+, Firefox 80+, Edge 85+ or Safari 14+. Try again with a different browser or device.
Teachers
Share the list of supported browsers (Chrome 87+, Firefox 80+, Edge 85+, Safari 14+) in your invitation. If it repeats, share from another browser or computer.
Server admins
Run sudo bbb-conf --clean, then sudo bbb-conf --watch while reproducing the error to see log errors live. Collect logs with sudo bbb-conf --zip and ask on the bigbluebutton-setup group if the cause is unclear.
Upstream source
- v3.0.x-release · bigbluebutton-html5/imports/ui/services/bbb-webrtc-sfu/broker-base-errors.js:23
- v3.0.x-release · bigbluebutton-html5/public/locales/en.json · app.sfu.noAvailableCodec2203
Dataset ref: v3.0.x-release
Browser check: Coming soonChrome extension: Coming soon