MP Board – Terms of Use
DRAFT v0.3 – reviewed by Roberto Teng (MynaParrot SL); external legal review recommended before wide launch. Last updated: DRAFT – to confirm
1. Who we are
The MP Board (the "Service"), available at https://toolkit.mynaparrot.net, is provided by:
These Terms, together with the Privacy Policy and the Data Processing Agreement ("DPA"), govern your use of the Service. By creating an account or connecting a server you accept them. The Service is available both to consumers (individuals acting outside their trade or profession) and to business users. Where a clause applies only to one group it says so; nothing in these Terms reduces the rights consumers have under Spanish and EU consumer law (Real Decreto Legislativo 1/2007, "TRLGDCU"). If you accept on behalf of an organisation, you confirm you have authority to bind it, and "you" means that organisation.
2. Not affiliated with BigBlueButton
BigBlueButton is an open-source project and a trademark of its respective owner(s). MynaParrot SL and the BBB Toolkit are independent and are not affiliated with, endorsed by or sponsored by the BigBlueButton project or BigBlueButton Inc. "BBB" and "BigBlueButton" are used only to describe compatibility. No BigBlueButton logo is used.
3. The Service
The Service lets you connect one or more BigBlueButton or plugNmeet servers you operate or are authorised to use, by entering the server's API URL and shared secret. The Service then calls the BigBlueButton API on your behalf to read meetings, recordings and participant information, display reports and statistics, and perform management actions you initiate (for example creating, ending or deleting meetings or recordings).
4. Free and paid features
4.1 Free plan. All functional features of the Service are free of charge, on a toolkit.mynaparrot.net address and with MynaParrot branding.
4.2 Paid add-ons. The following are paid: (a) White label – your own branding (logo, colours, name) and/or your own domain; (b) Support – email support as described in 4.6. Suggested prices: White label DRAFT – to confirm/month or DRAFT – to confirm/year; Support DRAFT – to confirm/month or DRAFT – to confirm/year (annual = 2 months free). Current prices are always shown before purchase at DRAFT – to confirm.
4.3 Billing and payment. Paid add-ons are billed in advance, monthly or annually, by card or other methods offered by our payment processor Stripe (Stripe Payments Europe Ltd., Ireland). We never see or store full card details. Subscriptions renew automatically for the same period unless cancelled before the renewal date; we remind annual subscribers by email at least 14 days before renewal. If a payment fails we retry and notify you; after 14 days unpaid the add-on is suspended (the free plan stays available).
4.4 VAT. Prices for consumers are shown including VAT at the rate of the consumer's EU country of residence (EU OSS scheme). Business customers in the EU outside Spain who provide a valid VAT number (checked in VIES) are invoiced without VAT under the reverse-charge mechanism; Spanish businesses are charged Spanish VAT (21%); customers outside the EU are invoiced without EU VAT where the law allows. Invoices are issued electronically.
4.5 Cancellation. You can cancel any add-on at any time from your account settings (or by emailing bob@mynaparrot.com); it stays active until the end of the period already paid and is not renewed. Except for the consumer withdrawal right (4.7) or where the law requires, payments already made are not refunded. On cancellation of white label your workspace returns to MynaParrot branding on a toolkit.mynaparrot.net address; your data is kept under the normal retention rules.
4.6 Support scope. *Free plan:* self-service – documentation, BBBerror and best-effort replies to bug reports, no response time commitment. *Paid support:* email support at bob@mynaparrot.com DRAFT – to confirm, Monday–Friday, 09:00–18:00 Madrid time, excluding Spanish national and Madrid public holidays, in English, Spanish or Portuguese. Response targets (first reply, not resolution): Urgent (MP Board unavailable or a security issue) – 4 business hours; Normal – 1 business day; Questions/requests – 2 business days. Support covers MP Board itself and help connecting your server; it does not cover administering, installing or repairing your own BigBlueButton or plugNmeet server (available separately from MynaParrot hosting or a partner). Response targets are goals, not guarantees, unless a separate SLA is signed.
4.7 Right of withdrawal (consumers only). If you are a consumer you may withdraw from a paid add-on within 14 calendar days of purchase without giving a reason (Arts. 102–108 TRLGDCU), by sending a clear statement (for example using the model form in Annex A) to bob@mynaparrot.com. We refund all payments within 14 days using the same payment method. If you expressly asked us to start the paid service during the withdrawal period, you pay a proportionate amount for the service provided until you withdraw (Art. 108.3 TRLGDCU).
4.8 Digital services conformity (consumers). Consumers benefit from the legal guarantee of conformity for digital services (Arts. 114 ff. TRLGDCU).
4.9 Fair use on the free plan. To keep the free plan available to everyone, these limits apply per account: up to 3 connected servers; history kept for 30 days; up to 10 user seats; automatic sync no more often than every 5 minutes for recordings and 1 minute for live monitoring; on-demand exports up to 20 per day. Paid customers may ask for higher limits. If use clearly exceeds these limits or harms the Service, we will contact you first and may throttle the account. We may change free-plan features or limits with at least 30 days' notice by email or in-app, except where an urgent change is needed for security or legal reasons.
4.10 Data retention. Stored meeting data is kept for 30 days on the free plan and up to 12 months on paid plans (or a shorter period you choose), then deleted automatically.
5. Accounts
You must provide accurate information, keep your login credentials confidential and notify us promptly of any unauthorised use at bob@mynaparrot.com. You must be at least 18 years old. The Service may be used by individuals (including for personal, non-professional purposes) and by organisations.
6. Your warranty: authority to connect a BBB server
By connecting a server you represent and warrant that:
(a) you own or operate that BigBlueButton or plugNmeet server, or have the express authorisation of its owner/operator to give us its API URL and shared secret and to let us access its data;
(b) you have a valid legal basis under the GDPR and any other applicable law, and have given any required information notices to meeting participants, for the processing of personal data that the Service will perform on your instructions;
(c) connecting the server does not breach any contract you have with a hosting provider or third party.
If you are a business user, you will indemnify MynaParrot SL against third-party claims, fines and reasonable costs arising from a breach of this section, to the extent permitted by law. Consumers are liable only under the general rules of Spanish law. We may ask for reasonable evidence of authorisation and disconnect a server if it is not provided.
7. Acceptable use
You must not: (a) connect a server you are not authorised to connect; (b) use the Service to access, copy or monitor data for unlawful purposes or in breach of participants' rights; (c) attempt to access other customers' data or servers, probe, scan or test the vulnerability of the Service without our written permission; (d) overload the Service or connected servers, or circumvent limits; (e) reverse engineer the Service except as permitted by law; (f) resell or sublicense the free Service as your own product without a white-label agreement; (g) upload malware or unlawful content; (h) use the Service in breach of export controls or sanctions.
8. Customer data and data protection
You keep all rights in the data from your servers ("Customer Data"). For personal data within Customer Data you are the controller (an individual using the Service purely for personal or household activities may fall under the household exemption of Art. 2(2)(c) GDPR, but the DPA still applies to how we process the data) and MynaParrot SL is the processor; the DPA (Art. 28 GDPR) forms part of these Terms and applies automatically. For your own account data MynaParrot SL is controller, as described in the Privacy Policy. We store your shared secret encrypted and use it only to provide the Service.
9. Intellectual property
The Service, its software and design belong to MynaParrot SL or its licensors. We grant you a non-exclusive, non-transferable, revocable right to use the Service under these Terms. Feedback you give may be used freely by us.
10. Availability
The free Service is provided "as is" and "as available", without a service-level commitment. We do not guarantee that the Service is uninterrupted or error-free, or that it is compatible with every BigBlueButton version. Actions you trigger (e.g. deleting a recording) are executed on your server and may be irreversible.
11. Suspension and termination
11.1 We may suspend access to all or part of the Service, or disconnect a server, immediately where reasonably necessary: (a) for a suspected breach of sections 6 or 7; (b) for a security risk to the Service, other customers or a connected server; (c) on a credible complaint from the owner of a connected server; (d) where required by law or authority; (e) for non-payment of paid add-ons (after 14 days' notice). Where reasonable we will notify you and give the opportunity to remedy.
11.2 You may close your account at any time. We may close free accounts with 30 days' notice, or accounts inactive for 12 months after notice.
11.3 On closure we delete the stored shared secrets immediately and Customer Data as set out in the DPA.
12. Liability
12.1 Nothing in these Terms limits liability for wilful misconduct (dolo) or gross negligence, for death or personal injury, or any liability that cannot be limited under Spanish law (including Art. 1102 Civil Code) or consumer protection law.
12.2 Subject to 12.1, and only for business users, MynaParrot SL is not liable for indirect or consequential loss, loss of profit, revenue, data or goodwill, or for losses caused by your BigBlueButton or plugNmeet server, your hosting provider, or actions you initiate.
12.3 Subject to 12.1, our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to: (a) for free use: €100; (b) for paid add-ons: the amounts you paid us in the 12 months before the event giving rise to the claim. 12.4 Consumers. Sections 12.2 and 12.3 do not apply to consumers to the extent Spanish consumer law (TRLGDCU, incl. Art. 86 on unfair terms) prohibits limiting liability towards consumers; consumers' statutory rights and data subjects' rights under Art. 82 GDPR remain unaffected.
13. Changes to these Terms
We may update these Terms. Material changes will be notified at least 30 days in advance; continuing to use the Service after that date means acceptance. If you disagree you may close your account.
14. Miscellaneous
Invalidity of a clause does not affect the others. Failure to enforce is not a waiver. You may not assign these Terms without our consent. These Terms, the Privacy Policy, the DPA and any order form are the entire agreement on this subject.
15. Governing law and jurisdiction
These Terms are governed by Spanish law. For business customers, the parties submit to the courts and tribunals of Madrid (capital), waiving any other jurisdiction. If you are a consumer, you may bring proceedings in the courts of your place of residence, as required by law, and may use the EU Online Dispute Resolution resources and to the consumer arbitration system (Sistema Arbitral de Consumo) or the consumer offices of your region..
16. Languages
These Terms are available in English, Spanish and Portuguese. In case of discrepancy the Spanish version prevails; for consumers, the version in their language is binding where more favourable.
Annex A – Model withdrawal form (consumers)
To: MYNAPARROT SL, C/ Matilde Díez 11-A, 28002 Madrid, Spain – bob@mynaparrot.com
I hereby give notice that I withdraw from my contract for the following service: ____
Ordered on: ____ · Name: ____ · Address: ____ · Date: ____ · Signature (only if on paper): ____