BBBerror

for BigBlueButton

BBB Toolkit catalog

Code 1006

Category: Audio

Message shown in BigBlueButton

Call timed out (error 1006)

What it means

The audio call timed out: FreeSWITCH did not answer in time.

Only raised by the SIP.js audio bridge; the default 3.0 bridge (SFU 'fullaudio') does not raise it.

Likely causes

  • FreeSWITCH not responding

What to do

First, check who is affected.

  1. Only one or a few users: most likely a problem on the user's side, so follow the Student and Teacher steps.
  2. Everyone in one room: check that room/meeting (settings, meeting ended or recreated, room limits).
  3. Everyone in every room: most likely a server problem, so go to the Admin/server steps.

Students

Leave the audio and join it again; the client retries some audio errors automatically.

Server admins

If you use the SIP.js audio bridge, check FreeSWITCH: run sudo bbb-conf --check and look for SIP registration warnings. Restart BigBlueButton with sudo bbb-conf --restart, then run sudo bbb-conf --check. Run sudo bbb-conf --clean, then sudo bbb-conf --watch while reproducing the error to see log errors live.

Screenshot (coming soon)

Upstream source

  • v3.0.x-release · bigbluebutton-html5/public/locales/en.json · app.audioNotification.audioFailedError1006

Dataset ref: v3.0.x-release

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